Our Travel & Tourism Practice
We believe in the power of travel and tourism to connect and unite the world in ways no other industry can.
Since 2005, we’ve been working with destination leaders and their organizations to lead the way by creating exciting futures for their destinations.
Since 2005, we’ve been working with destination leaders and their organizations to lead the way by creating exciting futures for their destinations. Today, our experienced Travel & Tourism team includes economists, destination strategists, research analysts and organizational effectiveness experts. Our goal is to ease the way for clients as they take the long view and imagine their destinations decades from now and make decisions with this future place and its people in mind.
Travel & Tourism Practice Services:
Strategic Planning
Destination Stewardship and Master Planning
Destination Resilience Assessments and Planning
Stakeholder Engagement
Change Leadership
Leadership Development and Executive Counsel
Board and Stakeholder Retreats
We are proud members of the Global Sustainable Tourism Council (GSTC).
The GSTC establishes and manages global sustainable standards with the aim of increasing sustainable tourism knowledge and practices among public and private stakeholders. The GSTC is independent and neutral, serving the important roles of managing its global standards for sustainability in travel and tourism, fostering increased knowledge and understanding of sustainable tourism practices, promoting the adoption of universal sustainable tourism principles, and building demand for sustainable travel.
Industry Research and Insights
As part of the Miles Partnership family of companies we’re always eager to share our research and insights. Take a look at some recent studies and writings.
We Raise Confidence
Our familiarity with the challenges travel & tourism organizations face builds trust and alignment with leadership, staff and stakeholders, resulting in a more confident, unified culture.
We Inspire Action
Our planning deliverables are clear, scalable and actionable—lending credibility to funding renewals, strengthening stakeholder engagement and creating shared vision.
We Build Capacity
Our approach emphasizes organizational effectiveness, resulting in stronger leadership, higher-performing teams, and more efficient organizational processes.
Featured Travel & Tourism Articles
Our Community Prosperity Practice
We believe that with intentionality, prosperity is achievable for every community and every person.
Our commitment to Community Prosperity stems from the belief that access to opportunity and well-being should be available to everyone in a community, regardless of background, experience, or perspective. As systems-thinkers and change leaders, we are committed to addressing disparities and helping our clients reinvest in the foundations of a prosperous community: livable-wage jobs, an innovative spirit, access to education, training and career development opportunities, and housing affordability.
Our Community Prosperity team includes subject matter experts from the fields of economic development, workforce development, urban planning, and education. We are community engagement specialists, strategy experts, group facilitators, data and research analysts, leadership and culture advisors, and organizational effectiveness leaders. Our goal is to explicitly make connections between economic development, education, workforce development, and housing that strengthen communities.
Partner with us to ensure a more prosperous future for your community.
Community Prosperity Service Areas
Inclusive Community Engagement
Strategic Planning
Economic Development Strategies
Change Leadership
Continuous Improvement
Leadership and Team Development
Organizational Effectiveness
To build a better world that serves everyone well, we believe this work starts by focusing on people and the local communities they call home.
What we’re seeing:
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We see the field of economic development as the foundation for economic opportunity and shared prosperity. As community needs have evolved, the field of economic development has changed to keep pace. At the center of this change is a renewed focus on the people, not exclusively the businesses and industries, that make a community. While traditional economic development—marketing and promotion, business retention and attraction, incentives and tax policy, and site and land readiness—remains a critical area of focus, economic development practitioners are increasingly considering broader community needs, such as housing and childcare affordability, workforce development and talent attraction, entrepreneurship and small business support, and district placemaking.
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We see workforce development as the most direct pathway to accessible, livable-wage jobs. Prosperity gaps are wider than have been seen in a century. Whether that is due to technological advancements, global labor force dynamics, an aging or retiring workforce, or systemic barriers for historically marginalized populations, investments in workforce development systems have never been more critical. To ensure that communities are economically strong and able to provide residents with livable-wage jobs and career advancement opportunities, employers, post-secondary education institutions, public workforce agencies, and non-profit service providers are collaborating and aligning to increase access to training and skill development opportunities.
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We see education as the engine for community prosperity and well-being. Accessible, affordable, equitable, and responsive educational opportunities stretching across the entire continuum from early childhood to post-secondary education make the places we live better for everyone. Education has the power to be transformational for individuals and communities. It not only helps prepare individuals for their future, linking their passions and skills to community opportunities and needs, it also leads to more connections, civic engagement, innovation and ultimately, more resilient communities. To achieve equitable outcomes, our educational systems must themselves transform. We bring our deep personal investment and expertise in change, leadership, strategy, culture, and community partnerships to our work with our educational clients to support transformational, systems-level change.